Shipping policy

Shipping policy

Delivery areas
Aqvita ships to Belgium, the whole European Union, the United Kingdom and the United States.

Shipping costs
• Belgium: free shipping.
• Other European Union countries: shipping costs are calculated and displayed at checkout, before the order is confirmed.
• United Kingdom and United States: free shipping during the launch period. Customs duties or import taxes may be charged by the carrier on delivery; they are borne by the Customer.

Delivery times
Orders are prepared within 1 to 2 business days. The indicative delivery time is 3 to 5 business days in Belgium, 4 to 8 business days for other EU countries and the United Kingdom, and 7 to 14 business days for the United States. These times are indicative and run from dispatch.

Tracking
A shipping confirmation email, with a tracking link where available, is sent as soon as the carrier picks up the parcel.

Delivery issues
In case of unusual delay, damaged parcel or non-receipt, contact us at info@aqvita.com or +32 493 52 14 34 so that we can find a solution as quickly as possible.

Incorrect address
The Customer is responsible for the accuracy of the delivery address provided. Reshipping fees may apply in case of an incorrect address.

Last updated: September 2026.